For the first time in half a decade, Delta Air Lines is changing its boarding process. The Atlanta-based carrier says that on May 1, boarding passes will be categorized by zones.
The way Delta lets flyers board its planes — based on cabin, ticket type and Medallion status — is going away.
The reason why Delta is making the change is because it better aligns with its international partners and simplifies the boarding process.
How Will Delta’s Boarding Status Change?
Delta says flyers will board in the same order, but the categories will be called zones. beginning with zone 1 and ending with zone 8.
For example, a Delta Comfort+ ticket will board in Zone 3, and a Sky Priority customer will be in Zone 4, according to a chart on the airline’s website. The last zone, 8, will be for basic economy passengers.
Delta said the change will “provide customers more clarity into the boarding sequence and make the boarding process more intuitive—especially for infrequent travelers and/or customers who might face a language barrier at the gate.”
Final Lap
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