Verizon Wireless customers across Atlanta and several major U.S. cities experienced widespread service disruptions on Saturday, August 30, 2025, with many phones switching to SOS mode, limiting users to emergency calls only.
The outage, attributed to a software issue, affected mobile phone services, with significant impacts reported in cities including New York, Chicago, Los Angeles, and Tampa, among others.
According to outage tracking service Downdetector, reports of service issues surged around 8:10 AM EDT, with a second spike occurring around 12:10 PM EDT.
By late afternoon, over 100,000 reports had been logged nationwide, with Atlanta among the hardest-hit areas. Customers reported a loss of voice, data, and texting services, with 59% of complaints related to mobile phone issues and 39% citing no signal at all.
How Can I Find Out If Verizon Has an Outage in My Area?
There are two ways you can find out whether Verizon is down in your area.
- Sign in to your My Verizon account: Use your phone or laptop to sign in. If Verizon knows about a network outage in your area, you’ll see a Network Notification alert at the top of your screen.
- Check your network status with Verizon Fios online.
- Visit Downdetector.com to see whether other users have reported outages and down times as well as when service was reported to be working again.
Final Word
Verizon definitely has had some outage issues over the past few days. When your phone breaks, you can take it to a place to get it fix.
When your cell phone data is down, there’s little you can do.
Who has the fastest internet speed in Atlanta? The answer might surprise you.